Vangent's job-specific selection assessments are custom-made to help organizations, in a variety of industries, hire candidates into key occupations (i.e. customer service, sales, telemarketing, office and clerical, etc). Since these assessments are aimed at hiring candidates into specific, target occupations, they can dive deep into a candidate's knowledge, skills, attitudes and orientations-ensuring that your organization helps hire the best candidates.

Our number-one priority is to help you find the right candidates for the right jobs. That includes candidates who provide high-quality customer service…who can be successful in sales positions…who can be successful in inbound or outbound telemarketing positions…and who are equipped to meet the demands of today's clerical or office positions. Our assessments are designed to find all that and more. They can assist organizations that are seeking improvement: improved service quality, better handling of customer concerns, increased team effectiveness, stronger employee performance, a reduction in accidents, an increase in satisfied, repeat customers, and a healthier bottom line.

Some of our job-specific assessments include:

• Customer Service Applicant Inventory (CSAI™)
• Customer Service Profile (CSP™)
• Office Skills Assessment Battery (OSAB™)
• Sales Professional Assessment Inventory (SPAI™-II)
• Telemarketing Applicant Inventory (TMAI®)